FAQ

Does B.GOOD cater?
Yes, we love bringing Food with Roots to you. We offer catering for business meetings, events or parties – small and large. Check out our burger bar, sandwiches, salads, grain bowls and more here (catering.bgood.com). To order catering for your next meeting or event, get started online (catering.bgood.com) or call one of our catering experts at 800-317-9068.

How can I place my catering order?
You can place an order for B.GOOD catering online any time (catering.bgood.com). If you are the chatty type, you can call us at 1-800-317-9068, Mon-Fri 8am-6pm and Sat-Sun 9am-2pm.

Do you deliver?
Yes, we offer delivery for an additional $25 fee. Delivery coverage does vary by restaurant to ensure we maintain the quality and integrity of our food. To find out if delivery is available in your area, call one of our catering experts.

Do you have a minimum order?
Yes, we require a minimum of $75 per catering order.

Is set up included with delivery?
Yes, we can help you set up. However, our menu is designed to make the set-up process very simple.

How far in advance should I place my catering order?
Our food is made fresh, from scratch by people, not factories. We request that you place your catering order by 3pm the day prior to your desired delivery drop-off date and time (Tuesday orders should be placed by Monday 3pm the day before). Some requests, however, can be fulfilled the same day. For same day catering orders, please call one of our catering experts.

Does my order include plates, forks, napkins, etc.?
Your order will include plates, forks, napkins, serving spoons and tongs. If you wish not to receive these items, just let us know when placing your order.

What is your cancelation policy?
We ask for a 24-hour notice for cancellation on all catering orders. Same day cancelation will incur a 50% charge.

How much gratuity should I add?
You are not required to add gratuity but we strongly recommend a minimum of 10% gratuity.

Can I pay in advance for a catering order?
Yes you can. In fact, pre-payment is required for all online orders and we accept pre-payment for all orders placed through our catering experts.

Can my organization place a tax-exempt catering order?
Yes, if you want to place a tax-exempt order call us at 1-800-317-9068. You’ll need to provide your state-issued sales tax ID.

Do you offer house accounts?
House accounts are not yet available but we are working on a solution.